Last Update - May 2026
Welcome to the Glokore IPL Hair Remover website. These Terms and Conditions ("Terms") govern your use of our Site, your purchase of the Glokore IPL Hair Remover, and your interactions with Direct Dash Co dba Glokore ("we," "us," or "our").
By accessing this Site, placing an order, or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or purchase our products.
1. Eligibility
To use this Site and purchase the Glokore IPL Hair Remover, you must:
- Be at least 18 years of age
- Be a legal resident of the United States or have a valid US shipping address
- Have the legal capacity to enter into a binding contract
- Provide accurate, complete, and current information during purchase
- Comply with all applicable US federal, state, and local laws
2. Use of the Site
You agree to use this Site for lawful, personal, and non-commercial purposes only. You may NOT:
- Use the Site in any way that violates applicable laws
- Reproduce, distribute, modify, or republish content from this Site without written permission
- Attempt to gain unauthorized access to our systems, accounts, or data
- Use automated scripts, bots, scrapers, or crawlers to access the Site
- Engage in fraudulent activities, including but not limited to chargebacks, fake reviews, or false claims
- Harass, threaten, or harm other users or our staff
- Upload viruses, malware, or any harmful code
3. Product Ordering & Payment
By placing an order through our Site, you agree to the following:
3.1 Order Acceptance
All orders are subject to acceptance by us. We reserve the right to refuse, cancel, or limit any order at our sole discretion — for any reason, including suspected fraud, pricing errors, or product unavailability.
3.2 Payment Methods
We accept major credit cards (Visa, MasterCard, American Express, Discover), debit cards, PayPal, and other approved payment processors. All transactions are processed in US Dollars (USD).
3.3 Pricing
All prices listed on the Site are in USD and subject to change without notice. We strive to display accurate pricing, but errors may occur. If a pricing error is discovered after your order, we may:
- Honor the listed price
- Contact you for confirmation at the correct price
- Cancel and refund the order in full
3.4 Sales Tax
Applicable sales tax may be added based on your shipping address as required by US state and local laws.
4. Shipping & Delivery
We ship the Glokore IPL Hair Remover exclusively within the United States, including all 50 states, Washington D.C., and US territories.
4.1 Shipping Methods
We use trusted carriers including USPS, UPS, FedEx, and DHL.
4.2 Estimated Delivery Times
- Standard US Shipping: 5–10 business days
- Order Processing: 1–3 business days
- Free US Shipping: Included on all orders
Estimated delivery times are not guaranteed. Delays may occur due to weather, carrier issues, holidays, or other unforeseen circumstances.
4.3 Shipping Address
You are responsible for providing an accurate, complete shipping address. We are not responsible for orders shipped to incorrect addresses provided by the customer.
4.4 Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, contact us within 7 days of expected delivery at support@glokore.com. We will work with the carrier to resolve the issue.
5. Returns & Refunds (60-Day Money-Back Guarantee)
We offer a 60-Day Money-Back Guarantee on the Glokore IPL Hair Remover.
5.1 Eligibility for Refund
You may request a full refund if:
- The request is made within 60 days of receiving your order
- You contact us at support@glokore.com to initiate the return
- The product is returned in reasonable condition (light wear from use is acceptable)
5.2 Refund Process
1. Email support@glokore.com with your order number and reason for return
2. Receive a Return Merchandise Authorization (RMA) and return instructions
3. Ship the product back to:
Glokore Returns
7233 Freedom Ave NW
North Canton, OH 44720
United States
4. Refund will be processed within 5–10 business days of receipt
5. Refunds are issued to the original payment method
5.3 Return Shipping
The customer is responsible for return shipping costs. We recommend using a trackable shipping method.
5.4 Non-Refundable Items
The following are non-refundable:
- Optional 1-Year Replacement & Protection Plan (after 30 days of purchase)
- Items returned after the 60-day window
- Items that have been damaged due to misuse, accidents, or unauthorized modifications
5.5 Order Cancellations
If you wish to cancel your order before it ships, contact us immediately at support@glokore.com. Once the order has shipped, you must follow the standard return process.
6. Product Warranty
The Glokore IPL Hair Remover comes with the following coverage:
6.1 Standard 60-Day Money-Back Guarantee
Full refund within 60 days if you're not satisfied (terms apply — see Section 5).
6.2 Optional 1-Year Replacement & Protection Plan ($19.95)
For customers who purchase this optional add-on:
- Coverage against accidental damage
- Express replacement service
- Priority customer support access
- Valid for 1 year from date of original purchase
This plan must be purchased at the time of original order.
7. Intellectual Property
All content on this Site — including text, images, graphics, logos, videos, product descriptions, and software — is the exclusive property of Direct Dash Co dba Glokore or its licensors and is protected by US copyright, trademark, and intellectual property laws.
You may NOT copy, reproduce, distribute, modify, or create derivative works from any content without our prior written permission.
"Glokore," "Glokore IPL Hair Remover," and related logos are trademarks of Direct Dash Co.
8. User-Generated Content
If you submit reviews, testimonials, photos, or other content to this Site, you grant us:
- A non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display your content for marketing, promotional, and business purposes
- The right to use your name, photo, and approximate location (city, state) in association with your content
You represent that all content you submit is original, accurate, and does not violate any third-party rights.
9. Disclaimer of Warranties
The Site and Glokore IPL Hair Remover are provided "as is" without any warranties, expressed or implied, including but not limited to:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Uninterrupted or error-free Site operation
We do not guarantee specific hair reduction results. Results vary based on individual factors.
10. Limitation of Liability
To the maximum extent permitted by US law, Direct Dash Co dba Glokore, its affiliates, employees, and partners shall NOT be liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Lost profits, lost revenue, lost data, or loss of goodwill
- Damages resulting from misuse of the product
- Damages exceeding the amount you paid for the product
This limitation applies regardless of the legal theory (contract, tort, negligence, etc.) on which the claim is based.
11. Indemnification
You agree to indemnify, defend, and hold harmless Direct Dash Co dba Glokore and its affiliates from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:
- Your violation of these Terms
- Your misuse of the Site or product
- Your violation of any applicable law or third-party rights
- Content you submit or post on the Site
12. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to conflict of laws principles.
Any disputes arising from these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Clark County, Nevada.
13. Dispute Resolution & Arbitration
Before filing any formal legal action, both parties agree to attempt to resolve disputes through:
1. Direct Negotiation: Contact us first at support@glokore.com to attempt informal resolution
2. Mediation: If direct negotiation fails, both parties may opt for mediation
3. Binding Arbitration: Unresolved disputes shall be submitted to binding arbitration in Nevada under the rules of the American Arbitration Association (AAA)
Class Action Waiver: You agree to resolve disputes on an individual basis, not as part of a class action, collective action, or representative proceeding.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes become effective when posted on this Site with an updated "Last Updated" date.
Your continued use of the Site after changes constitutes acceptance of the revised Terms.
15. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms, along with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Direct Dash Co dba Glokore regarding the Site and your purchase of the Glokore IPL Hair Remover.
17. Contact Us
For questions about these Terms and Conditions:
📧 Email: support@glokore.com
📞 Phone: +1 (888) 887-5492 (Toll-Free, USA)
🏢 Company: Direct Dash Co dba Glokore
📍 Mailing Address:
5725 S Valley View Blvd, Suite 5, #70216
Las Vegas, NV 89118-3122
United States
📦 Return Address:
Glokore Returns
7233 Freedom Ave NW
North Canton, OH 44720
United States
By using this Site or purchasing the Glokore IPL Hair Remover, you confirm that you have read, understood, and agreed to these Terms and Conditions.